Essential Information for Borrowing Safely
Direct lender personal loans in the form of installment and payday loans are a serving many millions of people in the US alone, each year. These loans are not the lowest cost loans available to individual borrowers and it is in our customers' best interest that we share this fact here, transparently. Also, understanding what costs have to be borne is something that is essential for every borrower.
For any borrower who would like to have clarity regarding our service, we have answered Frequently Asked Questions and any further queries are welcome by our experts who would be glad to respond when you Contact Us.
We address further concerns and important topics with short and to-the-point answers right here for you.
Is Borrowing Money from CashAmericaToday the right choice for me?
CashAmericaToday enables borrowing for people to whom conventional loans are not available and can also be useful for people who are unable to get a deal better than we offer or in a shorter amount of time if time is a concern. Certain alternate forms of borrowing could be less expensive at times and they may also help you fulfil your current needs. These may include borrowing from friends, taking a loan keeping a collateral, a credit card cash advance, a personal loan and the like. We believe in Responsible Lending and we encourage you to explore your options before making a decision.
Further, it is important for you to be familiar with how much the loan costs. Application for our loans are free of any charges. The rates and fees are clearly covered in your loan contract. We also share details in our Rates page.
Can a Loan be returned if I changed my Mind?
If you request for a short term advance loan and then realize you do not need it, you can return it to us before the end of the next business day. For example, if you receive the loan on Wednesday, you have time until Thursday 7:00 PM EST to return it, without any penalty. In such a situation, kindly call us at the earliest possible, on our helpline number (855) 840-5688.
I am unable to Understand Certain Terms/Jargons used. What Should I do?
For your ready reference, we have provided a Glossary of Terms that we use throughout the website that may be industry-specific. While we have tried to make it as thorough and simple as we can, should you still feel the need for further clarity, we recommend looking it up on Investopedia.com or contacting our customer service.
What must I do if I need to change my Repayment Method or if I believe I have provided incorrect Account Details for a Deposit?
In either of these situations, we suggest that you first contact our customer support. If you believe that a wrong transaction has already been processed, you would have to get in touch with your bank as well. As an account holder, you would have the right to ask your bank to reverse the payment as well. Acting quick in such a situation, is important.
Whom do I Contact regarding Complaints?
We strive to maintain perfect customer service and standards. However, there could be times when something goes wrong and we would always do our best to resolve issues for you. We are available on call and on email and would be thankful for you to have given us the opportunity to address your concerns, complaints or faults in our services. Please reach out to our customer care at (855) 840-5688 or email us at support@cashamericatoday.com and we shall work towards resolving issues at the earliest.
Is Transacting with CashAmericaToday safe?
CashAmericaToday is a direct lender with years of trusted service. Our website is verified and secured with 128-bit encryption. All data you provide us is kept secure from threats. Our Privacy Policy states specifics related to how your data is used by us. We are a trusted lender providing legitimate short term loans via a fully online process and transparent terms and conditions.